Scope and Regulatory Basis for Cassino Pix in Brazil

By creating an account and using the services, you confirm that you have read and accept these terms and any policy referenced here.

• Eligibility
  • You must be at least 18 years old and legally allowed to participate under Brazilian law.
  • Access is limited to users located in Brazil at the time of use. Location checks may apply.
  • One personal account per individual, tied to your CPF and verified identity.
• User responsibilities
  • Keep login credentials confidential and secure the account from unauthorized access.
  • Use the site for lawful betting on an event only, and avoid automation, bots, arbitrage abuse, or attempts to manipulate odds or outcomes.
  • Provide accurate information during registration and keep it updated.
• Our rights
  • Terms may be updated to reflect regulatory or operational changes. Continued use after publication constitutes acceptance of the revised terms.
  • We may suspend or close accounts for suspected breaches, fraud, bonus abuse, AML concerns, or required legal compliance.
• Content and IP
  • All site content, software, data, and odds are protected. You receive a limited, non-transferable license for personal use only.
  • No scraping, copying, distribution, reverse engineering, or commercial use.
• Liability
  • Services are provided as available. We are not responsible for interruptions, delays, or errors caused by third parties or telecom issues.
  • To the extent permitted by law, our aggregate liability for direct losses is limited to the amount of your last settled bet on the relevant market.
• Governing law and disputes
  • Brazilian law applies. Consumer rights under the Brazilian Consumer Defense Code are respected.
  • The Portuguese version of these terms may prevail if translations differ. Support can assist if you need to read any clause in another language.

Any reference to Cassino Pix in this section includes its affiliates and service providers acting on its behalf.

• Placing a bet
  • Bets are accepted only after on-screen confirmation and appearance in your bet history.
  • Minimum and maximum stakes, as well as maximum payouts, are set per market and displayed in the bet slip.
  • Odds may change before acceptance. The final odds are those confirmed in your bet receipt.
• Eligibility and restrictions
  • You must hold a verified account and be allowed to place bets under applicable law.
  • We may limit or refuse a bet, restrict markets, or cap exposure to manage risk and comply with legal duties.
• Settlement and results
  • Markets are settled based on official results from the relevant governing body or data provider.
  • If an event is postponed and completed within 72 hours, the bet stands unless stated otherwise in market rules.
  • If an event is canceled or not played within the stated window, affected selections may be void and stakes returned.
• Errors and palpable mistakes
  • If a price, line, or market is offered in error, we may void the affected bet or settle at the correct odds.
• Cancellations and cash-out
  • You cannot cancel a confirmed bet. Cash-out may be offered on selected markets at our discretion and may be unavailable during suspensions or data delays.
• Calculation of returns
  • Returns are calculated from the stake and confirmed odds minus applicable taxes and fees as required by Brazilian law.
  • Free bets and bonuses are settled per their specific terms and do not return the free stake unless stated.
• Taxes
  • Taxes on net winnings may be withheld at source according to Brazilian tax rules.

References to Cassino Pix in this section cover the operator and regulated partners supporting betting services and event data.

• Funding your account
  • Accepted methods may include Pix, bank transfer, and other local options shown in the cashier.
  • The name on the payment method must match your verified account and CPF.
  • Limits and fees, if any, are displayed during the transaction. Third-party providers may charge their own fees.
• Withdrawals
  • Withdrawals are paid to the original deposit method where possible, typically to your Pix key or registered bank account.
  • Identity verification is required before withdrawal. We may request proof of identity, address, and source of funds.
  • Processing times depend on method and verification status. Typical internal review is 0 to 48 hours, followed by payment network timelines.
• KYC and AML controls
  • We may delay or refuse transactions until KYC is complete, or if activity triggers AML reviews.
  • Transactions can be split or limited to comply with legal thresholds and risk rules.
• Currency and reconciliation
  • The account operates in BRL. Exchange costs apply if your payment instrument uses another currency.
  • Errors in crediting or settlement may be corrected by adjusting the account balance.
• Restrictions and reversals
  • We may cancel or reverse deposits or withdrawals if chargeback, fraud, bonus abuse, or legal non-compliance is detected.
  • Bonus-related winnings can be withheld if the bonus terms are breached.
• Taxes and reporting
  • We may deduct or report taxes on withdrawals or winnings as required under Brazilian law.

Mentions of Cassino Pix in this section include the licensed operator and payment processors acting under contract.

We advocate responsible betting and offer tools to help you manage use of the account.

• Player controls
  • Deposit, stake, and loss limits that you can set by day, week, or month.
  • Session time reminders and temporary cool-off.
  • Self-exclusion options for at least 6 months, 1 year, or longer, blocking bets and bonuses.
• Practical guidance
  • Read your betting history to monitor habits.
  • Avoid chasing losses and set a budget for entertainment only.
• Support and assistance
  • Jogadores Anônimos Brasil: peer support for gambling problems.
  • CVV 188: 24-hour emotional support across Brazil.
  • Gambling Therapy: free online help in Portuguese.
• Our commitment
  • Staff training, fair presentation of odds, and monitoring for harmful patterns.
  • We may restrict or suspend services to protect you if risk indicators are detected.

For help with self-exclusion on Cassino Pix, contact support through your account messaging channel.

We comply with Brazilian AML laws, including Law 9.613/1998, Law 14.790/2023, and regulations from the Secretariat of Prizes and Bets and COAF.

• Identification and verification
  • Collection and verification of identity data, CPF, date of birth, address, and payment details.
  • Enhanced due diligence for higher risk profiles and politically exposed persons.
• Monitoring and detection
  • Continuous review of transactions, frequency of deposits and withdrawals, and bet patterns for unusual activity.
  • Screening against sanctions and adverse media lists.
• Measures and reporting
  • Temporary holds, account restrictions, or freezing of funds where required.
  • Filing of reports to competent authorities without prior notice to the user.
• User cooperation
  • You must provide requested documents and truthful information and avoid third-party payments.
  • Failure to cooperate may lead to account closure and forfeiture subject to legal process.

References to Cassino Pix in this section include the operator and its regulated service partners.

• Personal data we process
  • Identification and registration data, such as name, CPF, date of birth, and contact details.
  • Account and transaction records, including deposits, withdrawals, bets, and bonuses.
  • Technical data such as device identifiers, IP address, cookies, and usage logs.
• Purposes and legal bases
  • Account creation, verification, and delivery of services under contract.
  • Compliance with legal duties related to AML, taxes, and responsible gambling.
  • Fraud prevention, security, customer support, and improvement of the platform.
  • Marketing communications based on consent or legitimate interest, subject to your choices.
• Sharing and transfers
  • Processors and partners that enable payments, identity checks, data hosting, and analytics under confidentiality and data protection agreements.
  • Regulators and authorities when required by law. Cross-border transfers rely on safeguards consistent with LGPD.
• Retention
  • Data is kept only as long as needed for the stated purposes and legal requirements, including retention mandated by AML rules.
• Your rights
  • Confirmation of processing, access, correction, portability, anonymization or deletion of excessive data, information on sharing, and consent withdrawal.
  • Submit requests through the support channel in your account. We may require verification before action.

The term Cassino Pix here covers the operator acting as controller of your personal data under LGPD.

• Technical safeguards
  • TLS encryption for data in transit and encryption of sensitive data at rest.
  • Segregated environments, access controls, and audit logging.
  • Two-factor authentication available for account login.
• Organizational controls
  • Staff training, role-based access, vendor assessments, and incident response procedures.
  • Regular reviews of systems to maintain integrity of services and user rights.
• Your responsibilities
  • Create a strong password, enable two-factor authentication, and keep devices updated.
  • Log out after each session and check your account statements and bet history.
  • Report suspected unauthorized use to support immediately.

Cassino Pix evaluates and improves security controls periodically in line with regulatory and industry standards.